Support & setup
Frequently Asked Questions
Quick answers about cloud timesheets, mobile entry, exports, pricing, and getting started.
You have questions — we have answers. Toll free 1-877-689-2266 · info@msctime.com
Do I need to install any software on my computer?
No. MSCTIME is 100% cloud based. With an internet connection you can log in, submit timesheets, and configure your time tracking system from any browser.
How do I add an icon to my home screen like an app?
See our add to home screen guide for iPhone and Android.
How long does it take to set up my company information?
Most contractors finish company setup in about 15–20 minutes before crews can start entering time.
How long does it take an employee to input their time?
About one minute per daily timesheet from a phone or tablet in the field.
Is my timesheet information exportable?
Yes. Export payroll-ready data to Excel, PDF, and CSV for import into accounting, payroll, and project management tools.
Can I use my mobile smart phone?
Yes. MSCTIME works on phones, tablets, laptops, and desktops with a modern browser.
Can we get custom features?
Yes. MSCTIME can be customized to your workflows, codes, and reporting needs. Custom reports are free forever.
How much does your system cost?
MSCTIME offers a free trial, then monthly or annual plans based on active users. See our pricing plans.
Can I test the system for free?
Yes — start a free trial. No credit card required.
Who can I talk to for help?
Email info@msctime.com or call toll free 1-877-689-2266.