Frequently Asked Questions
You have questions, we have answers.
Do I need to install any software on my computer?
No. Our system is 100% cloud based. As long as you have a connection to the internet, you have access to all of your data. You simply log in by clicking on the log in link to submit timesheets and configure your time tracking system.
How do I add an icon to my home screen like an APP?
Here are instructions to add an icon to your home screen on Iphone and Android devices Adding to Home Screen
How long does it take to set up my company information before I can start using the system?
It only takes about 15-20 minutes to input your company information and configure your system before you can start using it.
How long does it take an employee to input their time?
It takes about 1 minute for an employee to enter a daily timesheet. The time spent here by your employees can save you days in administrative costs.
Is my timesheet information exportable?
All the information that is stored in the database can be exported into XLS,PDF, and CSV file. These files can easily be configured to allow you to import this information to many other third party software applications such as accounting or project management software.
Can I use my mobile smart phone?
Yes. As long as you have access to the internet. Our system supports most mobile devices including phones, tablets, and many other internet capable devices.
Can we get custom features if our company requires something you do not offer?
Yes, we will customize a system to your specifications. We will make sure you get exactly what you are looking for!
How much does your system cost?
There is a 30 Day Free trial and then there are two different pricing options. One is a monthly subscription for $99.99 for up to 15 users. Additional users are purchased in groups of 5 for $25.00. The other option is a Yearly subscription for $999.99 per year for up to 15 users and $20 for additional groups of 5 users.
Can I test out the system for free?
Absolutely. You can try out our system free for 30 days. During this time you will see instant cost savings to your company when switching from manual paper timesheets to our online timesheet system.
Who can I talk to?
You will receive a personalized welcome from one of our support specialists once you sign up and a system is configured for you. Any inquiry or customizations needed can be done through your support specialist. We will make sure you are up and running as quickly as possible. We can be reached anytime by email or our toll free number 1-877-689-2266 or you can chat directly through our chat feature in help menu.